Albany House SurgeryAlbany TerraceWorcester, WR1 3DUTel: 01905 26086
NEW SERVICE:PHYSIOTHERAPY SELF REFERRAL
Did you know you can you can now refer yourself to physiotherapy you do not need a doctors appointment just visit the website at www.nacw.nhs.uk/movetoimprove. If after visiting this website you still require further support please complete the electronic self-referral form available on the site
Routine appointments are available each day by telephoning at 8.30am. Routine appointments can be booked up to six weeks in advance.
Urgent cases will be seen on the day but not necessarily with a doctor of your choice. Please only ask for an emergency appointment when you have a problem that really cannot wait.
Appointments are very valuable so if you cannot attend please call us or cancel the appointment via the website.
THE APPOINTMENT LINE IS OPEN FROM 8.30AM UNTIL 12.30, AND THEN FROM 2.30PM UNTIL 6PM.
If requesting a home visit, ring (01905) 26086 (option 1) before 10.30am. Home visits take up more of a doctor’s time than a consultation in surgery - so if you are mobile please come to the surgery to be seen.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
We are now providing a service that enables you to access appointments online. If you wish to take advantage of this service you need to complete a registration form that can be collected from reception.
Once you have registered we will send you a registration letter with clear instructions of how to use the online facility.
Once your account is created you can book and cancel appointments with your doctor via this website.
To create an online account and book an appointment please click on the icon at the bottom of the Appointments tab or from our Home screen click on the "Request an Appointment" picture at the bottom of the page.
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