Welcome to Albany House Surgeryalbany

We at Albany House Surgery are a traditional family general practice, offering a friendly and personal medical service to our patients. Each doctor has a special interest, which includes diabetes, asthma, skin disease, family planning and child health, but at the same time a team approach is applied where we pool our knowledge, expertise and resources.

The practice is located in the City Centre and covers an area of approximately three miles radius from the Worcester Cross including Hindlip, Kempsey, North Claines, Norton, Spetchley, St Peter the Great and Whittington. Our surgery premises are easy for patients to find their way around and appropriate to the needs of users including the disabled.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.


We have received feedback regarding patient parking. Albany House is a GRADE 2 listed building, therefore only allowed to have certain amount of parking spaces. Following the patient feedback we have appealed to the council on 2 occasions to change the garden area into  parking. These applications unfortunately  have been turned down due to a preservation order on the Trees.  Sorry for any inconvenience this may cause. We welcome your feedback.


Please note, our online booking services has been temporarily suspended due to the Coronavirus.





If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 if you cannot go online or are advised to do so by the online service. Our Doctors will be triaging all appointments. We have the option to carry out video consultations if necessary. Please do not attend the surgery to book an appointment. For patients with pre-booked appointments you will be contacted by a Doctor or a member of staff.

Please do not over order your repeat medication as your request will be declined.

For the latest COVID-19 advice please visit

Please click here for the latest government advice on the use of face coverings.

Face masks exemption guidance note 



Please note we are closed for the following UK Bank Holidays:

Dates for Bank Holidays 2020

8th May 20 FRIDAY Early May Bank Holiday (VE DAY)

25th May 20 Monday Spring Bank Holiday

31st Aug 20 Monday Summer Bank Holiday

25th Dec 20 Friday Christmas Day

28th Dec 20 Monday Boxing Day

McMillan Coffee Morning

We are delighted to inform you that we took part in our first McMillan Coffee Morning this year and raised £280.00

I would like to thank the doctors and staff for their time in making cakes and helping to organise the coffee morning. Also a big thank you to all patients, visitors and staff who kindly donated towards this event.

Special thanks to Mrs Melanie Cooper a member of our Patient Participation Group who helped run the coffee morning for the practice.

It is now hoped that this will be an annual event and we look forward to seeing you next year.


Many thanks


Practice Manager

Better Information Means Better Care

The NHS want to improve the quailty of care and health services for all. By using information about the care you have received, those involved in providing care and health services can see how well they are doing, and where improvements need to be made.

You can view the full leaflet here

Care Data

If you prefer not to have your information shared please complete the opt-out form and send to the surgery

Opt Out Form

Health Check

Helping you prevent heart disease, stroke, diabetes and kidney disease

Free NHS Health Checks are available to patients with the practice nurse here at the surgery for patients aged 40-74.  If you are currently being seen annually for any Chronic disease i.e. Diabetes, Asthma, High Blood Pressure, COPD or Cardiovascular Disease you will not need a health check as you are already being monitored for risks being identified through this health check appointment.

Having this done at your own GP Surgery ensures accessibility to past medical history and previous tests, and confidence that your tests will be received back to the surgery in a matter of days and your results will be followed up accordingly by your own doctor and action taken to help you prevent long term future health problems.

Online Prescription requests and appointments

You are able to request your prescriptions and book an appointment by signing up to Patient Access. You can do this by registering at

Patient Participation Group

If you would like to join our patient participation group please ask at Reception.


Download full report

Inspection report published 29 November 2018

(Site updated 16/07/2020)
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