This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Patients’ Rights to General Medical Services.

Patients have the right to:

  • be registered with a general practitioner
  • change doctor if desired
  • be offered a health check on joining the practice
  • receive emergency care from the practice
  • receive appropriate drugs and medicines
  • be referred for specialist or second opinion if they and the GP agree
  • have the right to view their medical records subject to The Data Protection Act 1991  

Patients Responsibilities to the practice

  • Courtesy to the staff at all times
  • To attend appointments on time or give the practice adequate notice that they wish to cancel. Someone else could use your appointment!
  • An appointment is for one person only—where another member of the family needs to be seen or discussed, another appointment should be made
  • Patients should make every effort to attend surgery. Home visits should be for patients who are unable to attend surgery
  • Out-of-hours calls should only be requested if they are felt to be truly necessary * Patients should advise the practice of any change of name, address or telephone number
  • To respect the surgery premises
  • To keep children under control at all times
  • If a patient is violent or rude to any member of staff they will be removed from the list immediately  
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website